Dean Harries

IT Specialist, Web Developer & Problem Solver

Do you have any questions? Contact me at deangahc1@gmail.com

About Me

IT Specialist, Web Developer & Problem Solver

I’m a focused, dedicated worker and I’m always ready for a challenge. I have a good sense of humour and the ability to self-motivate, so working in a team environment or individually is no issue. No matter what task I undertake, it is always completed to my best ability. Due to my experience as a Technical Administrator with SideEffekt, I have the ability to work productively remotely, handle long distance travel and have attained further skills in troubleshooting network/IT system issues, to resolve efficiently or source information to resolve if not immediately available.

Personal Info

My Awards

AWARD OF EXCELLENCE

for Diploma in Information Technology
(1st April 2015)
Grafton TAFE

CERTIFICATE OF CONGRADULATIONS

for Gold Award Nominee
(1st April 2015)
Grafton TAFE

My Resume

Experience

SideEffekt & ITHosting (Managed Service Provider) - Technical Administrator

19/09/2017 - Current

Maintain IT systems and Network infrastructure (Remotely & on Site). Daily tasks would include virtual server maintenance (Windows Servers; Exchange, File Servers, etc)/Domain maintenance, taking care of small to medium business service requests and handling the installment of various network hardware. Part of the position requirements were also travel, from 30km – 1000km at various times.

ANT Communications – Technical Support Officer

04/09/2015 – 23/12/2016

Tasks included, but not limited to; Taking all incoming calls regarding customer support, Remote support and guiding customers over the phone on how to set up their router/VoIP systems/satellite services/fiber services/etc.

Education

Diploma in Information Technology

Dec 2014

Hardware, tech support, advanced networking, programming and web design.

Cert III in Information Technology and Digital Media

Dec 2013

Digital Media Creation, advanced word/excel processing and computer troubleshooting.

Projects

*MPF - Under Construction

2017 - Current

No information to display currently.


Skills / Experience

Microsoft

  • Windows OS - Server

  • Windows Server - DNS/DHCP/More

  • Domain/Active Directory Services

  • Remote Desktop Services

  • Exchange (Servers)

  • MSSQL (Servers)

  • Windows OS - 7/8/10

  • Office365/Office Productivitey Suites

Linux

  • Debian

  • Ubuntu Server

  • FreeBSD


Networking

  • TCP/IP Knowledge - VPN/Network Configuration/DNS/More

  • Firewall Experience - MikroTik RouterOS/PFsense/Windows/More

  • Hardware Configuration - Routers/Switches/More

  • Network Troubleshooting/Maintenance

  • Web Hosting

Other Products

  • Civica - Authority

  • MYOB AR / MYOB AE

  • PRTG Network Monitor

  • Asterisk (PBX) / FreePBX (GUI)

  • GLPI/Fusion Inventory

  • UNIFI Products/Services

  • Google Suites

  • IT Vision - Synergysoft

  • Shadow Protect Backup Services

  • Sage - Handisoft

  • ConnectWise - Remote System Management

  • To request a full list, please Contact Me.

Personal

  • Time Management

  • Customer Service/Communication

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Call Me

Mobile : 0413 548 435

Address

Grafton, NSW 2460

Work hours

Monday - Friday : 9:00am - 5:00pm
Saturday : 10:00am - 12:00pm